Was going over my RSS feeds and read the headline for a Wired News article. “Atari Founder’s Bistro Swaps Touchscreens for Waiters (Sort Of)“. Can’t resist that title, right?
It’s a funny article.
Every table in the joint has a built-in monitor, and all ordering is done via touchscreen, making waiters obsolete. Oddly, a waiterlike person appears at my table. “Welcome to uWink,” he says brightly. “Can I explain how things work here?” I look at the screen. It beckons me to swipe my credit card or driver’s license. Seems pretty straightforward. “So what you want to do is swipe your credit card or driver’s license,” he says. Do I have to tip this guy ? Or maybe I’m supposed to tip the computer. What if I don’t? Maybe it’s coded with a cheapskate-detecting algorithm that will mess up my order next time. The rules to this game are more slippery than I bargained for.